CANCELLATIONS / RESCHEDULING must be made 36 business hours in advance via phone call or text message. Failure to do so will result in a $100 non-refundable fee per dog. We have a 10-minute courtesy window when we arrive to your appointment. Should you miss your appointment after we have driven to your home, $100 non-refundable fee per dog will be charged, Thank you for understanding!
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